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If you do require an appointment at the practice please take some time to read the pages on the various appointments we offer by following the links below. It may save you time!
We operate a doctor first triage system for GP Appointments.
When you call for a doctors appointment you may be informed that a doctor will call you back, normally within an hour to agree an appointment time. Alternatively the doctor may be able to deal with your problem over the phone saving you a journey to the practice.
We do not operate a walk-in service you need to book an appointment or telephone appointment to see/speak to a doctor.
Nurse appointments vary in length, please check the nurse appointments page prior to booking online!
As a training practice video recordings are sometimes made of consultations. These are made for teaching purposes only. Video recordings are only done with your consent and you do have the right to refuse. However, we would stress that all aspects of general practice, including training, are governed by rules of strict confidentiality. No examinations are filmed.
Online Booking of Appointments
You can book an appointment for a doctor or nurse 24 hours a day.
To use the service you need to complete a request form and hand it into reception who will issue you with login details. Download request form New patients need a CHI Number before they can register for the service.
Once you have your login details follow the Patient Access link below to create your password and use the service.
You will find instructions on how to use the service on the patient access site by following the link below.
We apologise if the recent changes to Patient Access have caused any problems. It is a national system and we have no control of changes or new updates.
A patient, or their doctor or nurse may ask for a chaperone (someone to accompany them) for any procedure or examination for which they consider it appropriate.
Download a copy of our chaperone policy here or ask reception.
Care Navigation was introduced at Biggar Medical Practice on Friday 14th December 2018
Care Navigation ensures you get the right help, from the right person, at the right time.
Reception staff are now trained ‘Patient Advisors’, here to help you.
When you call, you may be asked by our Patient Advisor to give a brief description of your symptoms, so that we can point you in the right direction.
Please download an information leaflet on other services available or speak to one of our Patient Advisors.
Who Should I See