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If you wish to speak with a doctor or nurse on the phone, please speak to a receptionist who will arrange a telephone appointment for you.
You will be asked for your name, phone number and a brief description of the problem.
The doctor will ring you back at a given time. These 'telephone appointments' may be on a later day.
If your call is of an urgent medical nature the duty doctor will phone you back the same day.
Please only leave a mobile number if there is no 'land-line' available as mobile phones can be unpredictable because of poor reception in some locations within the practice area.
If you do not receive a call at your arranged appointment time you should ring reception to inform them.
Please note if the doctor finds your number is repeatedly engaged or unanswered after two attempts he/she will not continue calling.